As QBuild explored the use of AI within its organisation, a key question emerged: how to approach AI in a structured and responsible way, without losing control over quality, judgement, and accountability. Rather than introducing tools first, the focus was placed on leadership and direction.

Yorbizz supported QBuild through a 1-on-1 trajectory aimed at developing an internal AI Director role. The programme focused on building a clear understanding of where AI can add value within a consultancy-driven environment, and where human expertise must remain leading. Topics included governance, risk assessment, prioritisation of use cases, and translating AI possibilities into practical internal guidelines.

The trajectory combined strategic sparring with concrete examples from QBuild’s daily practice. Instead of predefined solutions, the emphasis was on developing decision-making capability and ownership. The result was a clear internal point of direction for AI initiatives, aligned with QBuild’s way of working and long-term organisational goals.